Insteon Hub Beta Testing

Welcome to the Beta feedback page — your one place for updates, known issues, and sharing your experience with the new Insteon Hub.

Your participation is helping us create a more powerful, reliable, and feature-rich experience for all Insteon users.

This page is where you’ll find:

• Known issues

• A form to report an issue

• Hub firmware release notes

Known Issues

We’re aware of the following issues and are working on resolutions in upcoming updates:

• Device states are not tracked on third party integrations such as Amazon Alexa which will cause the integration to error when attempting to control a device.

• The http interface within the hub is not yet available so third party software controllers such as Home Assistant are not yet compatible.

• Director app is not able to update Hub firmware when tapping “Check for Update” under the Settings > Hub Info page. Updates will continue to automatically be installed overnight.

Previous issues that’ve been fixed:

• Schedules may not run as expected due to a time keeping bug. This includes sunrise/sunset tracking.

• Hub is incorrectly and aggressively polling sensors - this can interrupt programming causing errors in Director.

• Enabling DST switch in Director may cause the hub time to shift unexpectedly. If you see this, disable DST and then re-save location.

• Director app may not allow adjusting the sunrise/sunset offsets.

• Director app crashes when visiting the Settings page.

• LED can incorrectly show red indicating a problem connecting but connection is fine.

Report an Issue

Before filling out the form below, please make sure you know the version of Director that you are using and the version of firmware your Hub 3 is running. Also, any issue reported should be reproducible. Meaning that if you experienced an issue, following the same steps, is the issue repeatable?

Beta Hub Firmware Release Notes

When new firmware becomes available, the Hub will download and install automatically between 2AM-5AM local time.

Current Version

Version 82

• Fixed an issue where sunrise and sunset times became erratic starting December 1st

• Fixed an issue to reduce unnecessary Insteon traffic

This update was released on December 15, 2025

Previous Versions

Version 7F

• Fixed a case where the red LED could show incorrectly

• Insteon traffic optimizations

This update was released on November 25, 2025

Version 7E

• Stability improvements

• Network connection established sooner after boot

• Bugfixes relating to schedules and daylight savings

• Update "auto-backup" firmware version to v126

This update was released on November 13, 2025

Version 7B

• This version fixes blocking g_eight bug

This update was released on October 28, 2025