Welcome, Guest Login

Support Center

Setting Up Alert Emails for SD Cameras

Last Updated: Aug 15, 2016 10:32AM PDT
Setting Up Alert Emails for SD Cameras
This Guide assumes you have completed the initial camera setup.

Step 1: Log into the camera via its local IP address and select your browser of choice. Then select Device Management to go into the cameras settings.

Step 2: Setting up Mail Service Settings
Navigate the left side menu and you will find Mail Service Settings. The information will change depending on your provider, so you may need to contact them for additional information.  In the provided example we have set up the account using a Gmail address.
Gmail’s SMTP server parameters are as follows.
SMTP Server: smtp.gmail.com
SMTP Port: 587
Transport Layer Security: STARTLS
Need Authentication: Yes (Check)
SMTP User: username@gmail.com
SMTP Password: Your Account Password

After putting in your settings, you will need to click submit, then test.
You should get a pop-up stating Test … Succeed
If you get a failed message due to incorrect username or password, you may need to update you settings with Google to allow external device access.  You will need to update this with Google directly.

Step 3: Setting Up Alarm Service Settings
Navigate to Alarm Service Settings and mirror the settings provided in the example below.
Motion Compensation will help to prevent false alarms caused by shadow movement throughout the day.  Do not select upload image on alarm, as this function is only applicable for FTP servers. To receive email with screenshots, you will use the Send Mail on Alarm. The mail will not send if the Upload Image on Alarm option is selected with no FTP configured.
By default, keeping schedule unchecked will run the alerts throughout the day.  If you only wish to receive them during select periods, check schedule and highlight the time frame you wish to monitor for.

Step 4: Test

After saving the alert, test the camera by walking in front of it, you should receive a message similar to the one below.

Contact Us

  • Call Us @ 866-243-8022

    Mon-Fri 6am-5:30pm, Sat 6am-2pm (PT)

seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found