Welcome, Guest Login

Support Center

HL Interface not displaying correctly

Last Updated: Apr 03, 2015 03:48PM PDT
Issue: When you open up Houselinc on your PC, text is either too big and/or you are not seeing all of the options, buttons and settings. Resizing the windows does not always help.

Details: When Houselinc was created, it was optimized to run at the default Windows settings and will not automatically adjust itself to the screen appearance. To fix this you will need to change the appearance settings to 100% (default) while using the Houselinc interface. Follow these steps:

Step 1: Save all work on your computer and exit completely out of Houselinc.

Step 2. With your mouse hovering over your desktop, right-click and select "Screen resolution"


Step 2: Click on the link "Make text and other items larger or smaller"



Step 3: On the next screen, select "Smaller - 100% (default)" setting and then click apply

Step 4: The computer will tell you that you need to log off and log back on. Go ahead. When you log back on everything will look smaller, but when you open up Houselinc, it will display correctly. 



 

Contact Us

  • Call Us @ 866-243-8022

    Mon-Fri 6am-5:30pm, Sat 6am-2pm (PT)

custsvc@smarthome.com
http://assets3.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete